A step-by-step framework to audit first-party data capture on signup flows and plug personalization leaks
Sign-up flows are where your relationship with a customer starts, and they’re also where a lot of valuable first-party data quietly leaks away. I’ve audited dozens of onboarding funnels for startups and established brands, and the pattern is familiar: forms that ask the wrong questions, tracking that never fires, and personalization systems that claim to do more than the data supports. This framework is a practical, step-by-step way to audit...